Axxess Dsl
Never go for Axxess hosting!!

Telecommunications

Ive been a long time user of axxess and ive never really had any issue with them. Up until recently i decided to take up hosting with Axxess as both my ADSL and line is with them. That was the WORST MISTAKE EVER!!! I applied for Hosting on the 1st of November 2013 and during this month my website went down 3 time!! which is unacceptable!!! You guys are quick to take my money but offer NO SUPPORT FOR HOSTING ON WEEKENDS WHICH I CANT BELIEVE!!! I had to wait until Monday 8am to have my issue resolved!! And Surprise surprise my website is down again tonight 12/01/14 and there is nothing your call center can do to help me!!! Ive asked so many time to speak to a Manager resolving my issue but they never seems to be available and never return my calls!

I want answers AXXESS!!!


Company: Axxess Dsl
Country: South Africa
City: PE
  <     >  

RELATED COMPLAINTS

Axxess Dsl
Axxess, best ISP in SA

Axxess Dsl
AXXESS BAD SERVICE MONTH AFTER MONTH

Axxess Dsl
No After Hour Service!

Axxess Dsl
11 days and still no resolution

Axxess Dsl
Incompetency seems contagious

Axxess Dsl
4mbps running at under 100kbps

Axxess Dsl
Disconnecting calls

Axxess Dsl
Axxess Debit Orders

Axxess Dsl
Well done Mark - Axxess

Axxess Dsl
Axxess, always good to deal with