8ta / Telkom Mobile
Ridiculous bill of R8270.50

I had a problem canceling my contract and logged a call with hello peter, then one of the 8ta consultants phone me and said that the account is now cancelled, and then I asked will any amount be deducted from my account next month and he said no money will be deducted. Now I get a bill of R8, 270.50 Termination Admin Fee R 800.00, Termination Penalty R 7, 695.67. When I phoned 8ta to inquired about this the lady said that is because I cancelled my contact mid-way and I need to pay for the duration of the contract which illegal according to the national consumers protection act. I then told her this is not right I moved to a new location and there is no data service that is why I canceled my contract now you want me to expect me to for a service I could not have, then she drop the phone in my ear. link to original complaint https:///8ta/complaints/bad-service-1272377

Company: 8ta / Telkom Mobile
Country: South Africa
City: Call centre

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