Nashua Mobile
Pathitic service

Telecommunications

I had a problem with my new galaxy s4 mini that is only one month old. It needed to be send for repairs but requested n loan phone in the time it need to be repaired. I was informed that because there is no store in my area if they have to send a loan phone from midrand I would have to pay for the costs involved. I was not happy with this and I requested to speak to a manager but all managers are not willing to talk to the client direct and was blocked on every ocation. The operator just said he will take a massage and they will get back to me and because my phone was broken and was calling from another phone i insisted on speaking to a manager imediatly. I believe that a company that has managers that is not willing to talk to a client is not worth to have my bussiness and that those managers should not be in that position. I now had to purchase anthor phone to keep myself incontact.


Company: Nashua Mobile
Country: South Africa
City: Midrand
  <     >  

RELATED COMPLAINTS

Nashua Mobile
No Loan Phone

Nashua Mobile
Very Unhappy Client

Nashua Mobile
Seven days and still no phone

Nashua Mobile
Cell phone broken, not repaired but returned!!!

Nashua Mobile
4 months repairs to recieve broken 2nd hand phone

Nashua Mobile
Charged under warranty and poor customer service

Nashua Mobile
Complaint: Poor service & lack of ownership

Nashua Mobile
Nashua Mobile Providing a Poor Service

Vodacom
Shocking Service

Nashua Mobile
Poor Service Standards