Vodacom
Fed up with samsung s4

On the 3rd of des I took my phone to vodacom centurion mall. Told them the battery is not working properly. The phone switches off an on itself and the phone gets too hot. They took it I . No loan phone for me. A week without a phone. Got the phone back. They replaced the batterySamsung phoned me to check if im happy with the repair. I told the guy... please phone me tomorrow because im still testing it... still waiting for them to phone me. And again the same problems with the phone. Fully charged. In an hour the 100% battery is 20%. On the 17th of dec I took the phone back. On the 23rd I phoned vodacom to check wether my phone is fixed, we want to go on holiday. I got my phone back that day... they tested the battery and upgrade the software. Luckily I know the new update is 4.3 and I have 4.2.2 on my phone. They are wasting my time. Still the same problems with the phone. I want a new phone. I loose business by not having a phone that is not properly working. At this stage I hate this phone. Please replace this phone asap!!

Company: Vodacom
Country: South Africa
City: Centurion mall

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