Cell C
Failure to cancell contract

Telecommunications

Entered into 24 month contract October 2011. Received poor service and over billing with poor service throughout. On 15 August 2013 gave notice per e-mail to end contract at end of period. Acknowledged by S Magana of Customer Service on 21 August 2013. Requested to stop the Number and contract and stop debit order payment at end of October 2013. They are still to today submitting the UNUATHORISEDB D/O's for periods after October 2013. Followed up with e-mail on 14 October 2013 and again 11 November 2013. NO LUCK TO DATE. UNAUTHORIZED DEBITS STILL PRESENTED TO MY BANK ACCOUNT.


Company: Cell C
Country: South Africa
City: Head Office
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