Autopage
Cancelled contract yet still being billed

My cell phone contract with Autopage came to an end in December 2013, and I wanted to terminate any further dealings with them after this period. I was told that I need to send at least a month's written notice to Autopage to indicate to them that I want to terminate this contract after it expires in December. I have done this in October 2013, and Autopage has sent me numerous emails and sms confirming receipt of my notice and intention to cancel the contract after is expires in December 2013. However, it is now 3 January, and I find that they have still not terminated my cell phone network services, and am concerned that they will also try to bill me for this period as well, despite receiving 2 months notice of my intention to terminate services. I am very disappointed with this service, but not surprised at the incompetency of Autopage, which has been the general trend I have seen throughout my contract with them.

Company: Autopage
Country: South Africa
City: Johannesburg

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