Vodacom
Missing data bundles

Telecommunications

My second complaint in 2 days. I have purchased 2 data bundles for my 2 tablets, 1gig and 2 gig respectively, using my banking app. It has cleared at the bank and I have recieved confirmation sms' from both the bank and vodacom confirming that the purchase was made. Yet here we are... the bundles don't reflect on either tablet. So I would love to know where either my money or my data bundles are. You guys really don't seem to want my business any longer. So considering it is Sunday, what are the chances of feedback today? When you guys want your money you want it the same day. Same goes for us, the people that pay for your services and salaries. I have given the bundles adequate time to reflect so don't even start with that when a rep phones. Here's hoping to hear something before new year!


Company: Vodacom
Country: South Africa
  <     >  

RELATED COMPLAINTS

Vodacom
Data Bundles

Vodacom
Useless information given on website

Standard Bank
Data bundles

Mtn
Paying for service I DONT get!!!

Vodacom
Airtime dissapear when purchased

8ta / Telkom Mobile
DATA BUNDLES

Vodacom
Data bundles for 1gb promo not updated

Cell C
Bundles Expiring

Vodacom
Vodacom -!!!

8ta / Telkom Mobile
Lost data bundles... AGAIN!