Virgin Mobile South Africa
Complaint 5 - BEING IGNORED!!!

I refer to the feedback received on the 21-12-2013.Hi Lyndol,
Thank you for bringing this to our attention.
Kindly be informed that we have attempted to reach you several times with no success.
Please note the debt order that went off on the 20th is incorrect as it includes the refund which was previously and paid in your bank account.
We will process the refund and reimbursement against this error. Please accept our apologies for the inconvenience caused.
Please feel free to contact us should you have any further service related queries.
1) yOUR EMAIL MAKES NO SENSE. WHEN AM I GETTING MY MONEY BACK AND HOW MUCH. WHEN MORE IMPORTANTLY
Up until now, NO REFUND, NO REPLY TO MY EMAIL, I AM BEING IGNORED BECAUSE YOU PEOPLE ARE CLUELESS. YOU WILL PUT THE MONIES THAT YOU SWINDLED OUT OF MY ACCOUNT IMMEDIATELY!!! DO NOT PHONE ME WITH EXCUSES, I AM NOT INTERESTED, I WANT MY MONEY BACK IN MY ACCOUNT.

Company: Virgin Mobile South Africa
Country: South Africa
City: Head office

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