Telkom
Promises not kept with no service delivery

About more than 2 weeks ago, I went online and applied for my line to be transferred from Port Elizabeth to Cape Town, when being asked to pay a transfer fee etc, I paid it, no questions asked. After spending 3 days of my lunch hour on the phone to the call centre, I have still not received service, . I was promised the line would've been installed by Friday last week. Now I've been told there is no line available and unable to assist until new ones are created? How does that make it my problem? As my father is deaf, my only communication to him is via fax and need this line urgently. Service delivery at telkom is pathetic...

Company: Telkom
Country: South Africa
City: Cape Town

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