Cell C
Empty promises on resolving issues
- 02-01-2013
- 4
NO data service since Monday. Ticket logged after 3 very testing hours with the call center and eventually got a ticket logged: 1737670. Was promised a call and an update of the progress but no responce even after 3 attempts on your Facebook page. 3 different Cell C sim cards and not 1 is working at the address provided yet 13km further at work i have no problem??? And guess what happens come the 10th? Yet another batch of data lost which i baught UPFRONT (and is against the CPA seeing as you can't take anything back or discontinue it after 30 days) More data will be lost. Wonder who will be replacing that??
Company: Cell C
Country: South Africa
City: Call/Support center