Mtn
Incorrect billing

Mid November I took out a contract for an iPhone 5 as well as a Nokia lumia520. Upon taking out the contract the store assistant informed me that I would be billed pro rata and only starting on the 25 of December. To my surprise on the 25th of November my bank account had a debit of R537 from mtn which was reversed because there were no funds in the account. Now I have to pay bank charges as well as interest on late payment for this stupid mistake which was not my fault!!! Someone needs to resolve this problem because I am not paying for something which is not my fault. On top of that I haven't received my monthly statement from the service provider. Help?!!

Company: Mtn
Country: South Africa
City: Bedford gardens

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