Vodacom
Cellular Number 0824954482 - Quotation number 830

I upgraded my handset on 2013-11-23 to a Z10 and the Z10 handset was to the 4 u Vodacom in Kolonnade store on 2013-11-24.
On phoning the store on 2013-12-06, I was informed that the handset is still no back in the store and I requested that the upgrade be cancelled and that, my initial contract be restored as my current phone is not functioning fully after the upgrade. Sebastiaan assured me that BIS will be re-activated on my phone, but after spending 4 hours at the Vodacom Hatfield store my current phone is still not functioning as it did before the upgrade, my upgrade has not been cancelled and I have not received a new phone.
I have used 4 u Kolonnade the last 6 years for upgrades, and the service that is currently rendered by this franchise is really bad.

Company: Vodacom
Country: South Africa
City: 4 U Vodacom Store - Kolo

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