Cell C
Complains, Bad attitude, Very bad customer/client

Hallo, I complain about a samsung galaxy 4 previously. Derick from cell c phoned me listen to the complaint and promise me to phone me back as soon as he talk to the cell c manager of the Bela Bela shop. Up to now no report back. To get to service from 140 is a nightmare. Yesterday Nicolene from the Cell c shop Bela Bela phone me and said I can come and get the REPLACEMENT phone. End up with a beaten up, dented. and scratch screen phone. Leave it just their. Ask form superior phone no. This is a phone that broke 3 days out of the 14 day period. Speaker problems. Losing a lot of business. Bela Bela system not working for 3 weeks now. If you go into the shop the standard answer is call the call center, our system is of. She (Nicolene) is the boss and receive a paycheck, which at this stage is a luxury for me without a phone and any co-operation from where I upgrade. Another thing. Let Derick go for a ear test. He's got big hearing problems. Thank you.

Company: Cell C
Country: South Africa
City: CELL C BELA BELA Nico

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