8ta / Telkom Mobile
Wrong amound debited

On the 26 November 8ta nudebt debited R1550 from my account and the payment was only due on the 30th and the due amount was only R1365 . Now they want to suspend my account because the R1550 is not yet reflecting on the system... Nobody at the call centre can give me answer I am overpaid on my account... This is very poor service!!! Question... why can't they get the relevant information from nudebt telkom before they sent treating sms's... this must be a difficult work to do... pathetic. Now I must go and pull statements and email it through to prove my payment, this now will cost me money for their poor service.

Company: 8ta / Telkom Mobile
Country: South Africa
City: Customer sevice

  <     >