Mtn
MTN DIRECT BAD CUSTOMER SERVICE

HAVE BEEN CALLING MTN DIRECT AND SPEAKING TO THE INCOMPETENT STUFF WHO CONTINUE TO BE RUDE TOWARDS ME BECAUSE I NO LONGER WANT THEIR CONTRACT WHICH WAS DELIVERED A WEEK AGO. I CALLED THEM AND TOLD THEM ON THE 26 OF NOVEMBER 2013 AND TOLD THEM I NO LONGER WANT THEIR CONTRACT WHICH WAS DELIVERED ON THE 25TH NOVEMBER 2013, THEY TOLD ME TO TAKE IT TO THE NEAREST MTN STORE AND WEN I GOT TO THE MTN STORE IN SANDTON CITY THEY TOLD ME THEY DONT DEAL WITH RETURNS. I CALLED THEM AGAIN THE NEXT DAY AGAIN ONE OF THE AGENTS WAS SHOUTING AT ME ASKING ME WHY NO LONGER WANT THE CELLPHONE AND SHE PROMISED TO CALL ME BACK BUT SHE HASN'T. YESTERDAY ONE OF THE AGENTS CALLED ME TO TEL E SHE WELCOMES ME TO MTN I TOLD HER I NO LONGER WANT THIS PHONE THEN SHE SAID SHE WILL MAKE A NOTE ND SHE NEVER RESPONDED. I HAVE BEEN TRYING TO GET HOLD OF THE MTN DIRECT NUMBER BUT WHEN I MAKE AN OPTION IT GETS DISCONNECTED IAM VERY ANGRY WITH THE BAD CUSTOMER SERVICE IAM GETTING AT MTN

Company: Mtn
Country: South Africa
City: Mtn

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