8ta / Telkom Mobile
No customer service

I have been trying to order the advertised Samsung Tab3 as advertised by TM. I ordered online on the 4th November. I received a call a few days later saying that they had temporarily run out of stock.

A few days later I again saw TV ads for this deal so I tried ordering online again (14th November). This time I heard absolutely nothing. A few days later, on the 20th November, I again tried and to date I've heard nothing.

I've been a good and loyal client of their data using many 2Gb bundles as well as their 60Gb bundles. Over and above that I've been referring many friends to their data bundles.

Unfortunately I'll now been forced to get the tab through Vodacom as I cannot wait for TM to decide if they actually want to service their clients or not. As I'll have to get the tab on contract from Vodacom I also won't be buying more of TM's data.

After starting so well (8ta) they're just going the same old way we're used to from Telkom. What a shame!

Company: 8ta / Telkom Mobile
Country: South Africa
City: National

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