Telkom
Poor Service for a Parastatal

Telecommunications

Call in to Telkom Customer Care Center (081180) with the intention of getting information on their mobile product and services, I was informed by Nobuntu Nqadeni (a supervisor) that I would need to walk into one of their stores to get the info I needed (on mobile pricing, & products).
How ironical that a parastatal communications company would require a customer to walk into a store to
get such basic information. What age are they operating in. Unbelievable!


Company: Telkom
Country: South Africa
City: National Call Centre (Mo
  <     >  

RELATED COMPLAINTS

8ta / Telkom Mobile
Customer care automated response and nothing else

8ta / Telkom Mobile
Telkom mobile not off to a good start

Telkom
No Service from an arrogant parastatal

8ta / Telkom Mobile
Telkom Mobile's customer service is the worst

8ta / Telkom Mobile
Terrible service

8ta / Telkom Mobile
The Worst Service Eve

8ta / Telkom Mobile
8ta agents are liars

8ta / Telkom Mobile
IPhone 5 out of stock in all stores

8ta / Telkom Mobile
No customer service at store

8ta / Telkom Mobile
Either Incompetent Staff or Weird Policy???