Neotel
Neotel Voicemail does not work!!!

Telecommunications

Dear Neotel

Please be advised that my voicemail service which is supposed to be set up and in full working order for telephone numbers 0218255800 & 0218289155 is and has never worked for a single day!

I am able to set up my voicemail with personalised message, it goes to voicemail and even alerts me that I have x amount of missed calls plus x amount of voice mails, however when trying to retrieve the voice mails by following the prompts I don't get my voice mails instead it only does the following:

"You have x amount of voicemails"

"To listen to you voicemails press one"

Followed by the call back number but no voice mail, just simply nothing, followed by if you wish to replay this message press one, still no voice mails!!!

Please be advised that this has gone on for long enough and is costing my business lost revenue in missed calls with no voicemail service whatsoever and I need this RECTIFIED IMMEDIATELY!!!


Company: Neotel
Country: South Africa
City: N1 City
  <     >  

RELATED COMPLAINTS

Vodacom
Visual Voicemail does not work!!!

Vodacom
Voice mail box still not sorted out???

Mtn
Voicemail Still not Working after 2 Years

Neotel
NEOTEL UNABLE TO RESOLVE TECHNICAL ISSUES

Mtn
Voicemail won't work

Mtn
Thank you for nothing MTN

Neotel
Call Centre Useless

Neotel
Poor website customer service

Mtn
Voicemail Delivery Notifie

Vodacom
Visual Voicemail? Nope. Voicemail at all? Nope