Mtn
2959448

You guys are failing me, i asked that you check my airtime usage because almost immediately after I load airtime it vanishes. I have bought aritime without going on the internet. I make that one call and it still vanishes, Im not trying to score free airtime here but I am asking you to investigate further because it's not true that the airtime usage is due to internet connection. Why have i not had this problem until the past few months? Another thing I complained about which you fail to address is why are your call centre people cutting me off?? Bad service. Infact, the service I recieved from MTN has been incredibly dissappointing, if my airtime isnt vanishing, my complaints are being ignore or the call centre people hang up! This complaint does not end here...

Company: Mtn
Country: South Africa
City: 14th Avenue

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