Telkom
Unbareable Connection

Telecommunications

A small section of cable has been in our area (roughly 60 meters of cable serving 20 lines) resulting in our whole road not having any phone service or ADSL.

I use ADSL to work from home and have not been able to work for the past 2 weeks. Some of the neighbors have been temporarily been reconnected (they probably don't even have ADSL and have Wya Wya services) but I haven't been one of the lucky 6 or so to be granted the temp connection.

I have been told that Telkom is considering replacing the cable and that I might not be able to get ADSL again. I have to look at the wireless products instead.

Firstly, wireless products won't work for me as i need uncapped or atleast 150GB and fast pings.

Yesterday I got me a Telkom Mobile 3G dongle and some data in the meanwhile to get some work done. The main reason I need ADSL back up is because the 3G signal is very bad in our area. With my 3G dongle I can barely get 30kbps download speeds.

WE NEED ADSL IN OUR AREA - WE ARE UNABLE TO MAKE USE OF WIRELESS SERVICES IN OUR AREA.

Send a technician to reconnect me asap Please 0216911600 reference number - 75BWK111113

All I need is about 20 meters of twin flex wire connected to the
(Supplier name changed from 8ta / Telkom Mobile to Telkom by Hellopeter.com)


Company: Telkom
Country: South Africa
City: Sherwood Park
  <     >  

RELATED COMPLAINTS

Telkom
Telephone line installations refused

Telkom
No Telkom Lines!!

Telkom
Getting billed for ADSL I haven't received

Telkom
Refusing to install ADSL line

Telkom
Uninformed about the situation of your own company

Telkom
Poor Service delivery

Telkom
No ADSL at new residence because of no cable???

Telkom
Telkom

Telkom
ADSL FAULT