Vodacom
Promises made not kept

I spoke to vodacom to put a block on my account to prevent it from going over a certain amount each month. I was assured that this was done. However this month I receive a bill of 3 times the amount of the block I requested. I am being told by data services that there cannot be a block on an account. They have a no care attitude and a very bad promise making attitude which they are not keeping to. Do not let them tell you they have blocked your account at an amount. They do not do that

Company: Vodacom
Country: South Africa
City: Data Services 082 111

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