Vodacom
Contract Cancelled but billing continues

Telecommunications

Call Refernce S3-T4P7X-X8A7
My contracts expired, I cancelled both in July 2013, but one is still being deducted from my account.

On the 29th Siphokazi (online Chat) advised a consultant will call me back with in 48 hours, I did not receive a call!

On the 11th November I queried this with Aslam (online chat and he called me at work) and he reassured me someone will call me in the next 48 hours!

No-one has and its almost a month later

I have the transcripts of both online chats, Both was for the same query. but nothing


Company: Vodacom
Country: South Africa
City: Western Cape
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