8ta / Telkom Mobile
Only get response after complaining on HelloPete

I am back here to repost as i only get service when i complain here. After the last response of cancelling my contract, i was told it would take 72 hours to cancel; it has thus taken a full 7 days to cancel. my phone number was cancelled on 08/11/13 to which it was supposed to be prepaid afterwards. ive since sent emails everday asking when my number will become prepaid and answers like "i dont know "& i will let you know when it happens" is NOT acceptable as in the mean time i am left with no phone number. can i get a a proper answer aside from i dont know"?

Company: 8ta / Telkom Mobile
Country: South Africa
City: Call Centre/Retension dept

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