Mtn
Canceled contract now i cant apply for new one

Telecommunications

A long storie short, got a new contract but the combo deal i wanted didnt come and the top up was wrong.
Straggled a month to get the thing sorted. Wrote on hallo pieter and a costemer rep called me and said that the sales rep where i ordered will call me before canceling contract, He didnt just send it to chancel department.
I said cancel it il apply for a new contract. now i do not meet the criteria. I have no phone now borrowing a friends phone... I do not have advice for mtn on costmer service department.at this piont i am very disappointed.


Company: Mtn
Country: South Africa
City: Johannesburg/Durban
  <     >  

RELATED COMPLAINTS

Cell C
Given two wrong contracts and No Response

Cell C
Legal department not doing their jo

Vodacom
Upgrade disaster- Contract not which apply fo

Cell C
Canceling a Cell C contract - an absolute joke

Mtn
Bad Customer service

Vodacom
Illegal Legal Department, CPA means nothing

Vodacom
Incompetent Staff

Mtn
Bad service and inconsistancy

Dionysus Cellular & Dionysus Play
Cell phone contract

Mtn
Declined on affordability