Vodacom
WEBSITE CONTACT USELESS

Good Day, I've requested info regarding an upgrade twice now in the last three weeks. ELite Mobile contacted me informing me that I'm due for an upgrade, which I already knew seeing that Vodacom already send me an quote that I was not interested in and asked them to cancel. Elite Mobile suggested a nice package that I actually was interested in and that suited me better. Elite Mobile then phoned me back, telling me that I've already upgraded somewhere else, which I didn't seeing that I wasn't interested in the quote Vodacom send me. I've send multiple e-mails asking Vodacom what was going on, informing them that I was interested in that specific package and even at one stage asking them to work out what the settlement of my contract would be so I can cancel my contract and sign up with someone else.
Up to date I still haven't received any feedback. So much for being a platinum client.

Company: Vodacom
Country: South Africa
City: WEBSITE

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