8ta / Telkom Mobile
Upgrade of contract without consent

RE: upgrade of 0815276409

it has been brought my knowledge that the above mentioned data line has been upgraded by a call centre agent Pavishni Pillay without my consent. I originally requested to remain on the current package until the contract ended, then i wanted to downgrade to a smaller package. She upgrade me without my permission.
I have queried this 2 but have had no positive feedback from either query. This is really bad service on the part of Telkom.

Company: 8ta / Telkom Mobile
Country: South Africa
City: Pietermaritzburg

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