Vodacom
No happy with vodacom

Telecommunications

Hi

Please assist as i have problem vodacom i have had my contracts with them foe a long time now the dont assist with any thing
Account number: QC355937-0
Capital outstanding: R 6, 625.67
Balance of subscriptions: R 9, 531.81
Hardware balance: R 2, 640.05
Total amount due: R 2, 879.27

the have sent me a letter today to tell that this what i owe and while i was not have happy with what they have sent me (email from dataportal ref S3-TYY9D-DPAC) on the attachement they tell me that i use the phone in the morning at 2:00 am and its impossible as i always switch my phone off everyday and they couldnt expalin to me how did i even get up to that balance i am not happy with vodacom at all after so many years with them ...:( and know one is coming back to me with a positive response i dont what to do should i take the case up? i am not happy at all the is something going on on my account with vodacom


Company: Vodacom
Country: South Africa
City: Vodacom
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