Mweb
Excessive internet usage/Throttling
- 09-18-2013
- 5
Hi
I'm currently paying for a 4mb line and my line is being throttled down to 15kbps this is unacceptable and browsing the net is unbearable, I also use the internet to VPN to work at night and currently i'm unable to do so. I called the call center last night and they told me it was due to excessive use but they could not tell me when I go into the excessive usage category. PLEASE RESOLVE THIS ISSUE ASAP.
[Email Removed]
Company: Mweb
Country: South Africa
City: Western Cape