Mtn
Good Servicefrom Shawn May, BAD SERVICE from Mtn

ShawnMay from the Mtn Welkom Square went out of his way to provide me with tax invoices. This is after registering for tax invoices to be sent via email.

This is after sending a written request via this store for these invoices, receiving an email acknowldgement from Mtn, but no invoices.

The response from mtn customer service :
Y'ello Shaun,

Thank you for submitting your request.
Please note that this request needs to be logged with customer care at 808 as a security check needs to be done first.

Thank you for corresponding with MTN Active, Have Yello Day!
Kind Regards,
Boipelo Phiri
MTN Active Support
MTN Service Provider
Active Support Contact Number 1761

Thank you
Shaun May [ MTN South Africa ]
Maverick Trading
Welkom Square
057-353-2111

From: MTN Active Support
Sent: 13 September 2013 10:35 AM
To: Shaun May [ MTN South Africa ]
Subject: RE: No statements received [#7048705]

Thank you for submitting your request.
Please note that this request needs to be logged with customer care at 808 as a security check needs to be done first.
YOUR SERVICE IS PITIFUL, why do I need to go through a security to get invoices, this is just paranoia, on your part

Company: Mtn
Country: South Africa
City: Welkom

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