Mtn
Ridiculous

I have a contract sim that I have not used in months and there was a build up of over R800 airtime.
I decided to use this on internet. Continuously checking as the balance drops so I do not get overcharged.

This afternoon there is a sms on the phone saying that i have REACHED my credit limit of R950???

To my surprise I saw the amount of R2500 when I checked current spend???

How is this possible when I was checking the balance?
There was no sms to say that I have gone over the balance?
How can my current spend go over my credit limit?

I have always been a loyal subscriber but I can absolutely not afford to pay this amount despite the fact that I disagree with this.

I write here because I have tried the call centre various times, hanging on for 10 or so minutes and then having the call dropped.

Please kindly assist

Company: Mtn
Country: South Africa

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