Telkom
Beyond Incompetent

Telecommunications

So many people are looking for jobs yet you employ clearly incompetent individuals.

Tried calling your call-centre and noticed 2 things

1) you have deleted the option for `technical support' from your automated options
2) you have no humans answering my call - I should NOT have to wait 7 minutes because of your incompetent staff

A call should be answered within 3 minutes or you need to find better trained staff

Disappointed at disgusted at terrible service!


Company: Telkom
Country: South Africa
City: Cape Town
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