Cell C
VERY UPSET

I took out the S4 which is advertised to have a 1GB included. I wen tot the branch at The Glen on the 06 Sep who didnt have it in stock and was advised that yes it includes 01GB but i will need to get it through call centre upgrade which I done that very night. When speaking to the consultant I was not advised that the 100 top up didnt include the 1GB nor at the Branch so I purchased the phone. Now today after 03 calls to get the sim activated and querying about my dataI was advised that it did not include the 1GB as advertised and as I was advised. I know wanted to upgrade to the package that does allow give the 1GB and guess what I must wait 03 months before I can upgrade. I am not happy that I wasnt advised at the branch as I went in personally to check it out as well as queried on it. For upgrade call centre also not to advise is not good customer service.

Company: Cell C
Country: South Africa
City: THE GLEN

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