Telkom
Agents hang up on customers!

Telecommunications

I just called in to query my account which was double what it should be, the agent kept blaming the system and would not allow me a chance to speak, when I asked her to let me speak for a second i could hear her remove her headset and the call was disconnected a few seconds later.

This is gross misconduct and I will not let this matter rest.


Company: Telkom
Country: South Africa
City: 10217
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