Telkom
Call me back as agreed

Telecommunications

I spoke to Zizo who was very helpful on the 9th of September.

It comes as no surprise that after Mweb released the ADSL line to Telkom, they did not update the status and refused to log a moving of premises order until Mweb has release the line. After a second call to Telkom they realised their mistake and Zizo committed to letting the technical team know that all that needs doing is for the incorrect pending status to be changed.

Zizo committed to get it done and phone me within 24 hours which she has refused to do.

Telkom, get your house in order, change the incorrect pending status and contact me so that the line can be activated at the new premises.


Company: Telkom
Country: South Africa
City: Pretoria
  <     >  

RELATED COMPLAINTS

Mwe
Unable to Close Telkom Account due to Mwe

Telkom
Business Telephone Transfer Promise never Kept

Telkom
Terrible

Telkom
Incorrect Order from the begining

Mweb
Telkom vs MWEB

Mweb
Mweb loses paperwork and offers terrible service

Telkom
Very surprised by Telkom service

Telkom
Fed up with incompetence of Telkom

Mweb
Two weeks and no action

Telkom
Pending query