Vodacom
WINDOWS 7 DID NOT COME ON

Telecommunications

I BOUGHT COMPUTER ACER ON CONTRACK BY VODACOM IN KOMATIPOORT. I GOT IT 4 MONTHS, I DID NOT RECEIVED ANY CD WITH COMPUTER. I PUT ESET ANTIVIRUS PROGRAM ON, IT IS WORKING 100%. THE SATURDAY MORNING I IN FEBRUARY 2013. THE COMPUTER RUN THE SCAN, AND DO AUTOMATIC UPDATES. AFTER THE UPDATES THE COMPUTER NEED TO RESTART. I DO IT, AND THE WINDOW'S NEVER COME ON. I TAKE IT BACK, THE LADY TOLD ME SHE MUST SENT IT IN. I TOLD HER IS FINE. AFTER -2 DAYS SHE LET ME KNOW, IT COST ME R1250 RAND, I TOLD HER I HAVE NO MONEY TO DO IT, SHE MUST LEAVE IT. SHE TOLD ME KNOW PROBLEM, SHE PHONE VODACARE IN NELSPRUIT. THEY TOLD HER THEY ALREADY START WITH BACKUPS, FROM SYSTEM. SHE PHONE ME BACK, AND SAY SORRY THE ALREADY START DO BACKUPS. THEY CANT STOP NOW. SHE TOLD ME I CAN PAY OF. WHEN I COME THERE, ASK FOR COMPUTER IF IT IS BACK, SHE TOLD ME YES, BUT I MUST PUT THE MONEY DOWN. I ASK HER IT IS ON CONTRACT, SHE TOLD ME THEY DO NOT COVER WINDOWS, AND I DID NOT PUT VIRUSPROTECTION ON. I TOLD HER THERE WERE 26 DAY LEFT ON IT, SHE TELL ME I DID NOT PUT IT CORRECTLY ON, I USE ON MY DELL SINCE 2008. HOW CAN SHE TELL ME I DID NOT PUT IT CORRECTLY. PLEASE CAN U HELP ME WITH IT. THANK U ELIZE


Company: Vodacom
Country: South Africa
City: KOMATIPOORT
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