Vodacom
Incompetent Staff

Telecommunications

I cancelled my contract on 28th of February 2013 and shortly afterwards lost my SIM card. i was told that i had to forfeit the R500 worth of airtime that was on that SIM card as i was not able to provide the last 5 or 10 dialed numbers from my number, To say I was off would be an understatement but as I was not willing to deal with these knobs, i let it go. The thing that really irritates me is that these refused to assist me to do a SIM swap so i had to lose airtime i had paid for and to top it off, when i did a loan application i find that Vodacom is still listed on my credit profile as if i still have an active contract with them.
??? Fix this now as this affects my credit score...


Company: Vodacom
Country: South Africa
City: Call centre
  <     >  

RELATED COMPLAINTS

Vodacom
Terrible attitude & disrespecful responses

Mtn
Disgusted in the MTN services

Vodacom
Deleting my number and talking over R900 airtime

Vodacom
Airtime will be lost

Vodacom
Vodacom Has Given Me Bad Credit

First National Bank
FNB sales staff will just to make sale

Vodacom
Vodacom has a bad bad service eve

Vodacom
Very poor service

Vodacom
Cancelled my contract without my permission

Bayport Financial Services
I want my airtime or cancel this contract