8ta / Telkom Mobile
Uninformed sales person

Telecommunications

Firstly I would like to state that I am highly disappointed with the service received from the 8-ta Telkom Mobile store in Pretoria, by Rose Mabuka.
She was extremely confrontational and literally screamed at me in front of other customers in the store. I then mentioned to her that I am a customer and she should not talk to me in that manner, she continued to mention that I have an attitude and honestly she doesn't care that I am a customer, I stated that I would escalate her, which she replied that she does not care if I do.
Is this the kind of culture that 8TA has??


Company: 8ta / Telkom Mobile
Country: South Africa
City: Pretoria Telkom Towers
  <     >  

RELATED COMPLAINTS

8ta / Telkom Mobile
Customer care automated response and nothing else

8ta / Telkom Mobile
No customer service at store

8ta / Telkom Mobile
Telkom mobile not off to a good start

8ta / Telkom Mobile
Contract cancelled without my approval

8ta / Telkom Mobile
Pro rata billing by Telkom mobile deals

8ta / Telkom Mobile
Poor customer service and bad attitude

8ta / Telkom Mobile
Extremely bad 8ta coverage

8ta / Telkom Mobile
None existent service

8ta / Telkom Mobile
The worst and incompetent customer line

8ta / Telkom Mobile
8ta agents are liars