Cell C
Change of Contract

I am a client with CellC for many years. Lately I have upgraded my contract to a blackberry contract with unlimited access to the bis network. I have recently received the following sms:

"To help ensure that all customers have fair and equal use of the BlackBerry service and to prevent improper or excessive usage, Cell C is updating its BlackBerry fair usage policy. With effect from 19th August, you will receive 1GB DATA for BlackBerry usage every month. If the 1GB DATA is used, any FREE data on your account will then be depleted. Thereafter you will be charged 15c per MB."

My problem is as follows. The contract can be changed without any discussion or consultation of the client.
No option was given but to except the new contract.
I must stick to my agreement, come or high water but not CellC
When I complained they referred my to the fine print.
Cellc, this is not the way to treat you loyal customers.

Company: Cell C
Country: South Africa
City: Pretoria

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