Cell C
20 DAYS LATER & MATTER IS STILL NOT SORTED OUT

Telecommunications

This is absolutely ridiculous!

Its almost 20 days later and this issue (INCORRECT BILLING & BEING PLACED ON THE INCORRECT PACKAGE) still has not been sorted out. I'm highly disappointed. Now to be told that I need to buy a new sim card, and now my car is prepaid, and and and...

I refuse to have to drive to a store to buy another sim card - I don't care if it cost 5c - I paid the connection fee when i started now I must buy a sim card - REALLY .

I am taking this tablet back to Cell C in Clearwater tomorrow. If this problem cannot be fixed by then I want the contract cancelled and my money back, you can take your tablet and I will go to another company who im sure will get a contract sign up correct.

I want compensation for having to take time out of my day to drive - using my petrol- to Clearwater mall and the endless inconvenience of this matter.

ANOTHER BAD EXPERIEINCE WITH CELL C


Company: Cell C
Country: South Africa
City: CUSTOMER CARE
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