Mtn
MTN Cell Phone Bill while travelling

I have been travelling abroad for the last decade and have taken my blackberry on every trip. I use it for emergency work contact as i'm very aware of the high rates while roaming. I have just returned from Hong Kong & China to be greeted with a R4000.00 phone bill. None of which is for calls as i made less than 5 calls, all of which would have been under 1 minute each. I have asked MTN to submit the itemised billing which they don't seem to be able to do. It has taken more than 7 days and i still haven't received the itemised bill. Their turnaround time is 2-24 hours, really??? I'm now ready to rather cancel my contract altogether and move to another operator. Something has changed to the rates while travelling and MTN have not notified me at any stage!

Company: Mtn
Country: South Africa
City: South africa

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