Vodacom
NO FEEDBACK FROM SALES FOR 5 DAYS NOW

I applied for a S4 on the internet, there was a problem and I was asked to choose a VAS - I contacted the sales call centre and the lady confirmed that there was a problem with the net, but when it is back on they will come back to me - never happened!!! I then sent emails to customer care - 5 mails and still no response or feedback on what happened.
Enquiry from Web Self Service Ref: 005T~TX3B
Dear Mrs Bernadette

Kindly be advised that your request has been forwarded to our Sales Division for further assistance. Your reference number is S3-TV12P-PCUHZ and they will provide further feedback within 24-48 hours.

Regards,
Ricardo Africa

Customer Care
eService Team
Dear Bernadette

We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.

Please forward your I.D number in order for us to assist further with your query.

Regards,
Farouk Martin

Customer Care
eService Team

again still no feedback - after the application was approved this is the service you get???

Company: Vodacom
Country: South Africa
City: SALES

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