Cell C
Connectivity issues

In February 2013, I logged a case with CellC complaining of high drop calls and lack of connectivity for most of the times. A network template was sent to me to complete. I completed and emailed the same in April. A consultant called and asked me to complete the "traditional switch off and on". Nothing came out of it. I emailed the network template again this July. On July 17, I received an email requesting that I email the network template again. This would be the third time thus I asked them to check the very form I emailed. The CellC network is unavailable inside most buildings and intermittently available between 17h00 and 21h00 at my place of residence. It's shows connectivity yet no calls or data is available.

Company: Cell C
Country: South Africa
City: Operations

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