Nashua Mobile
Riping me off

I gave my phone in for a software (Java) update, which the guy (David) at the branch advised that it can be done at a central place by nashua mobile, since he is not allowed to do it from the shop. after some days i got a call that my phone is with the repairers and they want R4600 to replace some few things on my phone (Samsung galaxy s2), i was shocked and immediatey rejected the quote and asked that they return my phone. After several follow ups with a lady named Manana i went to check if my phone was at the shop, and yest i got it. Manana did not even bother to respond to my e-mail request that she notify me when to go andfetch my phone.
The was a bill amounting R150 and the desription is "repairs". When i called Nashua to ask what repairs they took me from pillar to post and everyone i speak to has a different story to tell about how the R150 came about. I am just hoping that Nashua is not planning to debit my account for such amount because they are not even worried or asking anything about when or how i will pay. My account is not open for nashua to go in and debit anytime for anything. Funny enough that Vodacom updated my software FREE of charge in one day

Company: Nashua Mobile
Country: South Africa
City: Main Branch

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