Vodacom
Vodacom playing june or july fool on me

Its been de worst nightmare since i lost my phone. @ first it was de poor service i recvd 4rm vodashop's consultant wen i went to do a sim swap bt dat complaint was dealt with. The 2nd problem was afta i filled up de forms 4 claims and 2 weeks afta submission wen i spoke to vodasure they told me tht they didnt receive de forms only to find out tht vodashop kuruman didnt send them bt vodasure responded positively within 48 hours after late submission (dt is de only department dat i can talk positively regarding good customer service) afta rcvng de good news on 27/06 dat de claim was approved till 2day im still waiting 4 the phone that i choose (Ace Galaxy Plus) I spoke to the consultant at vodashop and told me that she will place an order for me she did so on the 29'th because on the 28'th their systems were offline, she told me that the phone will arrive on the 05/07/13 but when i arrived there she told me that the phone was in back order i was off but went back home as there was nothng dat i cud do, she phnd me on 11/07 tht its no longer on back order i went there excited to get my phone to my surprise i was told dat is in back orda, y r u playing games . ek is ..

Company: Vodacom
Country: South Africa
City: South africa

  <     >