Cell C
No action after 4 months

Telecommunications

Dear Cell C
I have been experiencing problems with data connection in my area. Whilst the signal is strong, I experience very slow and/or intermittent connection to the internet. In my attempts to resolve this problem, I interacted with numerous people and for more than four months I have been passed from pillar to post, without resolution. I posted my story on your Facebook page, where you can read all about it. (1200 characters here are not enough). The reference number provided by your call centre is 3060500955; I was later sent another case number SD10788. I no longer have patience and demand my money back. You might be the cheapest for data but I paid the price - I cannot use it! Can someone help me please?


Company: Cell C
Country: South Africa
City: Centurion
  <     >  

RELATED COMPLAINTS

Cell C
Intermitant Internet Connection

Cell C
Poor coverage

Cell C
CELL C POOR INTERNET CONNECTION

Cell C
Cell C Does not get an internet connection

Cell C
Cell C and their bad call centre and Data and BIS

Cell C
Useless HSPA reception!! Terrible speed

Cell C
Cell C: worst cellular service

Cell C
No Internet connection for Internet contract

Cell C
Data connection

Cell C
BIS and Data Services not working for a month