Mtn
MTN overcharging on Blackberry Services

I am a MTN prepaid blackberry user and I noticed that whatever I did on my phone my airtime will decrease by 5c or so. If I'm on the internet the same will happen. Recently MTN changed the blackberry services and customers can choose from 4 different packages ranging from R15 to R60. But you buy data now. I bought the R60 Absolute service, which is 200MB for the month. I then noticed that my airtime was being deducted even worse now, 10c or so. But the data will be on 199MB. I then checked out my fiance's blackberry as he also uses prepaid. I saw that on his phone his data was on 390MB but remember the absolute service is 200MB per month and it EXPIRES after 30 days. Which means that you cannot use that expired data and you have to purchase new data. I then asked him if he noticed that his airtime was going down even if he doesn't make calls or send messages which of course he confirmed it. I called MTN yesterday to query this and I was told basically that on ABSOLUTE SERVICE I still pay from my airtime if I browse on the internet and download or upload anything. MTN please explain how this is not DAYLIGHT . You are from us and I want to expose you.

Company: Mtn
Country: South Africa
City: Pretoria

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