Autopage
Autopage account still not sorted

I wrote this report about a month ago still not sorted out.

In February 2011 I port from Autopage (Cell C) to Vodacom after my contract expired. I phoned the local Autopage dealer in Potchefstroom and told them I want to port to Vodacom, and that my sister want to keep my existing number from Cell C. After we filled out the forms Autopage released my number and I took out a contract with Vodacom with my existing Cell C number.
Everything was fine until a week ago when a lady from a law firm phoned me and told me i must pay an amount of more than R 4000 . This is the first time in more than two years that anyone informed me that I have a outstanding amount, although my address and cell number are still the same. No invoice, no statement, no calls in more than two years??
She told me my contract with Autopage was not terminated. Three points that I want to know?
1. If my contract did not expired Why did Autopage released my number to Vodacom??
2. Why did it take two years for Autopage to realised their fault??
3. Why did Autopage in Potchefstroom told me my contract has expired and that Im entitled to port to a different network?

Company: Autopage
Country: South Africa
City: Accounts

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