Mtn
MTN Not Respond to issue after numerous attempts

An EFT payment of R479 was made on the 22 May 2013 towards the account 0737576664 but the reference number was not included on the EFT. I then sent a proof of payment on the same day and I did receive confirmation that this was going to be resolved by Phyllis Nlhapho.

I made another EFT payment of R479 on the 30th May 2013, but my service got suspended 2 weeks ago. When I called to enquire I spoke to Amanda Aladi who said that the payment made on the 22nd is not reflecting, so I sent her proof of payment again.

Till today I have not received any feedback or response, yet my service is still suspended when I have provided proof that I have made the payments. Perhaps MTN should inform me that they don't value or require my customer account and I will make the necessary means.

Company: Mtn
Country: South Africa
City: Johannesburg

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