Mweb
No Reset on Password

Good Day

After 3 calls and faxing the form and ID to MWEB, you fail todo anything with my request. I followed your process to the T and i expect my request to be honoured in the promise time which was within an hour.

5 days later and speaking to 2 call centre agents today. I am yet to get a solution. Grant Colessin took 2 min finding out who his operations manager is.

This is truly shocking for an ISP. If i dont get a solution or response from MWEB i will cancel and move.

So much for you superior network if you cant even follow you own processes.

Regards
Yusuf

Company: Mweb
Country: South Africa
City: Parow Head Office Call C

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