Vodacom
Data bundles vanishing

Telecommunications

I transferred talking points to 250mb data bundles on Wednesday (22062013) and only used the m on Thursday the 13062013 to download emails which were 4mb. After downloading my mail and a short spell (5min) in facebook without downloading any movies I went into the Vodacom website to check how much was left of the bundles and to my shock I found that I was left with 54mg. I signed out and thought that there might have been a mistake of some sorts and decided to log back on. To my horror I found that I was left with about 30mb. Since yesterday I have not used my bundles but when I signed on using my work internet line I was astonished to find that I am left with 21mb of data bundles. Surely something strange is happening there as I am not a youngster who will be playing around with internet downloading movies etc. My wife and I have noticed the same phenomenon before and I have asked Vodacom and have not received any answer so far. I think we are being taken for a ride and this is daylight which need to be brought to an end.


Company: Vodacom
Country: South Africa
City: Head offfice
  <     >  

RELATED COMPLAINTS

Vodacom
Data Bundles

Vodacom
Promotions are shams!

Vodacom
DOES VODACOM THINK? CAN'T BUY DATA BUNDLE

Vodacom
Unused Data Bundles of Previous Months

8ta / Telkom Mobile
DATA BUNDLES

8ta / Telkom Mobile
CHEAT OUT OF INTERNET DATA

Vodacom
Data bundles

Vodacom
Beware of buying promotional data bundles

Vodacom
Promo data on a "Glitch"

8ta / Telkom Mobile
Lost data bundles... AGAIN!